Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: February 15, 2026

1. Introduction

LapakGua Digital Indonesia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request quotes or consultations
  • Subscribe to our newsletter
  • Create an account or place an order
  • Communicate with us via email, phone, or chat

This information may include:

  • Name and contact information (email, phone number, address)
  • Company name and business details
  • Payment information
  • Project requirements and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website and search terms
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send you updates, marketing communications, and promotional materials
  • Improve our website, products, and services
  • Analyze usage patterns and trends
  • Detect, prevent, and address technical issues or fraudulent activities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics)
  • Legal Requirements: We may disclose information if required by law or in response to legal processes
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

We use cookies for:

  • Essential website functionality
  • Analytics and performance monitoring
  • Personalization and user preferences
  • Marketing and advertising

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at info@lapakgua.id

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: